Restaurant Equipment Auctions, Commercial and Industrial Property Auctions, Liquidations

HOW TO BUY
Step by Step instructions on how register, login and place bids with Chesapeake Auction Group


Step #1 - New User Registration (Our website has SSL encryption and authentication to secure our web server) Click on the image/link below called "register" to register your information with Chesapeake Auction Group and create a new account. A new, secured window will open up once you click the above "Register" button. Please fill out all of the required information marked with a red asterisk. A valid credit card is required to complete registration. The registration form is SSL secure with 128bit encryption so your information is safe. If you do not feel comfortable with this process - we do allow over the phone registration. Please call us at 888-5-BIDCAG (888-524-3224). After completing the registration form, you will automatically receive a New Registration Email from Chesapeake Auction Group. In this email you will be provided with your bidder #. Once you have completed the registration you can bid on the items of your choice! If you have any questions please call us at 888-5-BIDCAG (888-524-3224). **The New Registration Email you'll receive from us is sometimes marked as a "spam" email and may appear in your junk box. This is only due to the fact that it is an auto-generated email. If you do not receive your bidder number and details via email within a few minutes of registering, please call our office at 888-5-BIDCAG (888-524-3224) for assistance.

Step #2 - Enter the Auction

After registration you can go to our homepage, www.ChesapeakeAuctionGroup.com. Our current auctions will be listed on this main page. Scroll down to the auction you are interested in and look for the "ENTER AUCTION" button or click on the name of the auction. You'll then be taken to the auction with pictures and descriptions of items. Most of our auctions consist of hundreds of pieces and multiple pages of listings. Make sure to look for the different buttons (p1, p2, p3, etc) at the bottom of the screen. By placing a bid on an item you are agreeing to the terms and details of the particular auction. Terms & Details of each auction are listed on the homepage next to the enter auction and register buttons or by clicking on the name of auction important information prior to bidding.

Step #3 - Bidding on Items: Enter "Your Bid" and the "Your Maximum" amounts and then scroll down to the bottom of the page. You will see this image below: Enter your bidder # and password and then hit "Submit Bids". If you are bidding on an item for the first time you must checkmark the box stating you agree to the terms and details of this auction and then you review your bids one more time and then submit. That's it! You've just bid on an item- Good Luck! If you're bidding on multiple items and want to check the status of each individual bid, click on the "review bids" button to get a snapshot of your bidding activity. If at any time you have problems logging in or placing a bid, please call us at 888-5-BIDCAG (888-524-3224) or by sending us an email through our contact us page.

After the Auction Ends:

You will receive email updates regarding items you are bidding on up until the last day an Auction Ends. Please keep in mind that a lot of bidding takes place within the last 20 minutes of an auction. If you won't have computer access during that time, enter your maximum bid appropriately as the system will "Auto-Bid" for you - even if you're not online! Also keep in mind that most of our online auctions have 3 minute staggered endings. This means that if a bid is placed on an item when less than 3 minutes are left, the item will be extended 3 minutes to give you time to bid again if you so choose.

If you win an item from Chesapeake Auction Group you will receive an email with your invoice shortly after the last item in the auction is completed. If there is any problem you can call us at 888-5-BIDCAG (888-524-3224), however, lines may be busy right after an auction ends. Please be patient and leave a detailed message with your name and bidder #. If it is an emergency we will get back to you as soon as possible.

If you have a tax-exempt form, we require notification prior to the auctions completion to give you the best service possible. You can email us a copy of your tax exempt form at any time. Our primary email address is : support@bidcag.com.

Since there are such good deals on our website we generally get a lot of customers from hundreds of miles away who cannot pick up these items in person. We do provide shipping and short and long term storage solutions - please visit our Shipping page for information regarding your shipping options. If an auction is based out of one of our Delaware or Maryland warehouses we will store your purchases for free for 3 days. After 3 days we charge $2.50 per day. Please note that all invoices must be payed for on the auction removal date and do not assume we will bring items back automatically - you need to call us and make arrangements on the removal day.